Digital Preservation? As we have mentioned we are a data and analytics driven company. Without the data, it’s impossible to complete the picture — and this is especially true moving forward. Arden’s retail original operations back in the late 90’s actually were the inspiration for what became a proprietary knowledge management software was used by Ebay where their international seller and buyer resource sections on Ebay.com. This is the top tier of knowledge management, working with the data. At the bottom you have simply capturing and preserving the data. In 2003 Arden spun off its’ data capture division as ScanGo™ which preserves everything electronically from corporate records to shipping manifests from the 18th century. This first step – capture and preservation – helps with everything from disaster preparation to data mining for insight. In the near future the tools the tools to provide insight will utilize true natural language processing and artificial intelligence and apart from our highly sophisticated contemporary tools, we are working presently working to implement these next generation tools for both ourselves and our clients.

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